Transponder Key, Key Fob or Smart Key: What's the Difference?
Three kinds of car key can look alike and are replaced in different ways. How to tell which one you have, and what replacing each one involves.
Automotive guide
A fob that stops responding is not always broken. The checks to do first, how to open the car and start it with a dead fob, and the signs it really needs replacing.
Your key fob worked yesterday, and today the doors ignore it. Before you assume it is broken, run through a few checks. Many fob problems come down to something simple, and knowing which one you have tells you whether it needs a battery, a spare or a replacement.
A weak battery is the most likely cause, and it rarely fails all at once. The warning signs build up over days or weeks:
The battery is usually a flat coin cell, and its type is printed on the battery itself. The owner's manual shows how to open the case, which often comes apart with a small slot or a coin. Note which way the old battery faces before you take it out.
Try the spare fob. If the spare works, the problem is in your everyday fob. If neither one works, the problem is more likely on the car's side, and a weak car battery is a common culprit: the locks and the key sensor both need power.
Fobs live hard lives in pockets and bags. Check for a cracked case, a button that feels loose or stuck, a broken key ring loop, or signs that it got wet. A fob that went through the washing machine may come back to life after drying out completely with the battery removed, but do not count on it.
Radio signals can drown out a fob. If it fails only in one place, such as near a large building, a radio tower or a row of other cars, try again a few steps away. If it works everywhere else, the fob is fine.
Almost every fob or smart key hides a small metal key inside the case. Slide or press the release, pull it out, and use it in the driver's door lock, which is sometimes behind a small cover on the handle.
Starting the car is also possible on most push-button cars. There is a backup spot where the car can read a fob with a dead battery: often you hold the fob against the start button, or place it in a marked spot on the steering column or in the console. The owner's manual shows exactly where.
Replacing a fob means cutting the hidden key and programming the new fob to the car, which can be done where the car is parked. If you are not sure which type of key your car uses, our guide to transponder keys, fobs and smart keys will help.
We cut and program replacement fobs at the car. Call and tell us what is going on, or send a request.
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